Privacy Policy

Vanguard Roofing AZ (“Vanguard Roofing,” “we,” “us,” or “our”), a division of MSW Contracting, LLC, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit vanguardroofingaz.com (the “Site”), submit a quote or inspection request, respond to a LinkedIn or other advertising form, or otherwise interact with our business.

1. Information We Collect

We collect information that you voluntarily provide when you:

• Submit a contact, quote, or free inspection request through our Site or a lead-generation form on LinkedIn, Google, Facebook, or other platforms;
• Call, email, or text our office;
• Subscribe to our newsletter or marketing communications;
• Engage with us on social media; or
• Become a customer.

The information we typically collect includes:

• Contact information — name, business name, email address, phone number, and mailing or property address;
• Professional information — job title, company name, and role (e.g., property manager, facilities director, HOA board member);
• Property information — building type, roof age, roof system, square footage, and details about the work you are inquiring about;
• Communications — the content of messages, emails, and call records;
• Technical information — IP address, browser type, device type, pages visited, and referring URL, collected automatically through cookies and standard analytics tools (such as Google Analytics).

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry, schedule a free inspection, and provide a quote or proposal;
• Perform commercial roofing services you have engaged us to perform;
• Send service updates, project communications, invoices, and warranty information;
• Send marketing communications about our services, seasonal maintenance reminders, and special offers (you may opt out at any time);
• Improve our Site, services, and marketing;
• Comply with applicable laws, regulations, and contractor licensing requirements; and
• Protect the rights, property, and safety of Vanguard Roofing, our customers, and the public.

3. How We Share Your Information

We do not sell your personal information. We share information only as needed:

• Service providers — trusted vendors who help us operate our business, such as CRM platforms, email and SMS providers, hosting providers, payment processors, and roofing-system manufacturers (e.g., GAF, Versico, ARMORCOAT) when registering manufacturer warranties on your behalf;
• Subcontractors and partners — licensed subcontractors performing portions of a project, only with the information needed to complete the work;
• Legal compliance — when required by law, court order, regulatory authority, or to protect our legal rights;
• Business transfers — in connection with a merger, acquisition, or sale of business assets.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies (such as pixels and conversion tags from Google, LinkedIn, and Meta) to analyze how visitors use the Site, measure advertising performance, and improve your experience. You can control cookies through your browser settings. Disabling cookies may limit certain features of the Site.

5. SMS & Email Communications

If you provide your phone number or email address, you consent to receive communications from us related to your inquiry, scheduled services, project updates, and (where permitted) marketing offers. Message and data rates may apply. You may opt out at any time by replying STOP to any text message, clicking the unsubscribe link in any marketing email, or contacting us at the information below. Transactional messages related to active service work may continue after you opt out of marketing.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide services, comply with our legal obligations, resolve disputes, enforce agreements, and support our legitimate business interests. Project files, warranties, and required licensing records may be retained for the period required by Arizona contractor regulations.

8. Your Privacy Choices

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you;
• Request that we correct inaccurate information;
• Request that we delete your personal information (subject to legal recordkeeping obligations);
• Opt out of marketing communications;
• Opt out of the sale or sharing of personal information — though we do not sell personal information.

To exercise any of these rights, contact us using the information below. We will respond within the timeframe required by applicable law.

9. Children’s Privacy

Our Site and services are intended for business and commercial use and are not directed to children under 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our Site may link to third-party websites and platforms (such as GAF, Versico, ARMORCOAT, LinkedIn, Google, or Facebook). We are not responsible for the privacy practices or content of those third parties. Please review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revisions. Significant changes will be communicated through a notice on our Site.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Licensed Arizona Commercial Roofing Contractor — AZ ROC CR-42 #289663, R-62 #283025 · GAF, Versico & ARMORCOAT Certified · A+ BBB Rated.